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Support

Find answers to common questions or reach out to us directly.

Need help?

Can't find the answer you're looking for? Email us and we'll get back to you as soon as possible.

contact@augmntd.ai

Getting Started

Do I need an account to use SetsNReps?

No. You can use SetsNReps in Guest mode with full access to workout logging and basic analytics. All your data stays on your device. Sign in with Google or Apple if you want cloud backup and AI coaching (premium features).

How do I log a workout?

Tap the + button on the Logbook tab to add an exercise. Search or browse the exercise library by muscle group. Once added, tap on an exercise to enter your sets, reps, and weight in the focused logging view.

What are supersets?

Supersets let you link two or more exercises together to perform them back-to-back. Long-press an exercise and select 'Create Superset' to link exercises. Linked exercises are visually connected in your logbook.

Subscription & Premium

What's included in Premium?

Premium unlocks AI Workout Coach (personalized training advice), Advanced Analytics (progressive overload, personal records, training balance, intensity tracking), Cloud Backup & Sync (automatic backup with restore on new devices), and Data Export (JSON and CSV formats).

How much does Premium cost?

Premium is $4.99/month or $39.99/year (save 33%). Subscriptions are billed through the App Store and renew automatically. You can cancel anytime.

How do I cancel my subscription?

Open the Settings app on your iPhone → tap your name at the top → Subscriptions → SetsNReps → Cancel Subscription. You'll keep premium access until the end of your current billing period.

How do I restore my purchase on a new device?

Open SetsNReps → Settings tab → tap 'Restore Purchases'. This will sync your subscription status with the App Store using the same Apple ID.

Can I get a refund?

Subscriptions are managed by Apple. To request a refund, visit reportaproblem.apple.com and sign in with your Apple ID. Apple handles all refund decisions.

Cloud Backup & Data

Is my data backed up automatically?

If you're a Premium subscriber and signed in, your workout data is backed up to the cloud automatically. Backups happen when you make changes and when the app goes to the background. Free users store data locally on-device only.

Can I restore my data on a new phone?

Yes. Sign in with the same Google or Apple account on your new device. If you have a Premium subscription and a cloud backup, you'll be prompted to restore your workout history.

How do I export my data?

Go to Settings → Export Data. You can export all your workout data as JSON (complete with metadata) or CSV (spreadsheet-compatible). The export includes every exercise, set, rep, and weight you've logged.

How do I delete my account and data?

Go to Settings → Delete Account. This immediately removes all local data and schedules cloud data deletion within 7 days. If you change your mind during the grace period, email us at contact@augmntd.ai.

AI Workout Coach

What can the AI Coach do?

The AI Coach analyzes your workout history and profile to give personalized training advice. Ask about exercise alternatives, how to break plateaus, form tips, workout planning, or progress analysis. It sees your actual logged data for context-aware recommendations.

Is my data used to train AI models?

No. Your workout data is processed by OpenAI's API to generate responses but is never used to train AI models. See OpenAI's API Data Usage Policy for details.

Is the AI Coach a replacement for medical advice?

No. SetsNReps and the AI Coach provide informational fitness content only. Always consult a qualified healthcare professional before starting a new exercise program or if you have health concerns.

Troubleshooting

The app isn't loading subscription products

Make sure you have a stable internet connection. Try closing and reopening the app. If the issue persists, go to Settings → Restore Purchases to re-sync with the App Store.

My workout data seems to be missing

Check that you're viewing the correct date in the Logbook. Use the date scroller at the top to navigate to the date when workouts were logged. If you recently restored from backup, give it a moment to sync.

I switched between metric and imperial but my old data looks wrong

All weight data is stored in kilograms internally. When you switch units, displayed values are converted automatically. Your actual data is never modified — only the display changes.

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